FAQs

Singpass is a convenient and secure electronic identity authentication system that allows users to access online services provided by government or private institutions. It also ensures the protection of users’ personal information security.

Please refer to the step-by-step instructions before registering for Singpass

Download the Singpass app from your phone
Creating a Singpass ID and Password
Check the details on your authentication and certificate.
Set password, fingerprint, face verification.
Scan to log in and activate Singpass

A one-time Singpass password will be mailed to your registered address. Alternatively, update your address on the website before applying.

Setting up OCBC GIRO (automated bank transfer)

Logging in to your OCBC account https://internet.ocbc.com/internet-banking/

1) Tap on the left menu bar and select「Pay」

2) Tap on「GIRO services」and select「Setup GIRO payment」

3) Select the organisation and debiting account you wish to use for the GIRO application and tap on「Next」

4) Fill in the details required for GIRO application. Tap on Agree to accept terms and conditions.

5) Review your details and tap on「Comfirm」That’s it～

Setting up UOB GIRO (automated bank transfer)

Logging in to your UOB account https://infinity.uobgroup.com/

1)Tap on the left sidebar menu and select「Apply For」Then, tap on「Giro Arrangement」

2) Tap on「Begin Application」，fill in「personal Singapore contact number」

3) Select the bank account you want to use for automatic deduction，then “Next”

4) Tap on「Iras Income Tax-One Time Yearly Payment」and you’re done!

5) View the UOB Giro Guides

Have questions?

Click “Send us a Message” for help.